Samsung TV Capacitor “Clicking” Issue and Free Repair

If you have a Samsung LCD TV and are experiencing a growing number of startup issues with it or weird sounds, this post is for you.

Many users on AVSForums have reported experiencing delayed starts, “clicking” sounds, and eventually having the Samsung TVs stop being able to power on. This apparently is being caused by faulty capacitors on the power supply board. These issues stretch across numerous models of LCD panels and seems to be caused by the use of bad capacitors during manufacturing.

The most evident symptom is a “clicking” noise after powering on the TV, which is the sound of the power supply relay cycling on and off. At first the TV clicks 1-3 times before the unit finally comes on, but over time the evident “clicking” takes longer, and then one day the unit fails to power on at all.

Most of the sets started experiencing these issues after the manufactures warranty had expired, leaving some to either pay for the repair, or trash the set. However, some crafty users over at AVSForums figured out the specs for the faulty capacitors, and have had success at soldering them off, and new ones on. But since the numbers of angry TV owners have been growing, Samsung has kindly stepped up and started offering a “one time in home repair” to the owners that qualify.

About 4 weeks ago my Samsung LNT-5271F started the dreadful clicking of impending death. I was already aware of the issue because of the members in the “owners thread”  for my TV on AVS, I quickly gave Samsung a call. I was lucky enough to qualify as having a set manufactured during the problematic time period, and a tech was scheduled to come. The repair was super quick, it only took 10 minutes to swap the board out and get the unit powered on. As you can see in the pictures below, the capacitors are bulging and leaking.

I want to thank Samsung for stepping up and repairing these units.

You can call Samsung at: 1-800-Samsung (1-800-726-7864)

And a big thanks to the community at AVS because I wouldn’t even know about the warrantied issue!  And if you own any TV/receiver/home theater device,  do yourself a favor and subscribe to the thread for your respective model.

It looks like the class-action lawsuit against Samsung for these failing TVs was settled and you may be able to get a reimbursement from them. More info here.

EDIT: If you have success could you please leave the model number of your TV to share with others :)

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651 Responses to “Samsung TV Capacitor “Clicking” Issue and Free Repair”

  1. Alex March 11, 2012 at 12:57 am #

    PLEASE READ, I WILL try to BE BRIEF.

    Thank you to all those who came before me. The on/off, clicking, etc. just happened to me. I have spent several hours online researching.

    PLEASE, do yourself a favor and go to http://www.samsung.com/us/capacitorsettlement/ (thank you Rio, above)
    and then READ the FULL CLASS ACTION NOTICE.

    I am only half way through so far (its relatively short, 13 pgs), but it contains valuable information on related topics such as mother boards, manufacture date cut off, model types, multiple repairs, compensation for out of pocket attempts to fix the problem.

    I still have to make the phone call, but wanted to help everybody here, as you have helped me.

    Thank you and best of luck to all of us.

    • Richard March 14, 2012 at 12:45 pm #

      My Samsung TV LN-T5271F was making a clicking sound when I turned it on. It would click on and off for about 2 minutes and then finally turn on. I found this website selling a capacitor repair kit for this exact model, so I bought it – and was I glad I did. I learned that if you don’t fix that clicking caused by bad capacitors in a short time, the clicking relay could burn out causing a very expensive repair. Their
      repair guide was step by step and I followed all the pictures – it was really very easy to do. When you know how to do this and have the correct replacement parts, it’s easy. It only cost me about $20 and 40 minutes. LN-T5271F.prnc.net Good luck

      • Peter March 16, 2012 at 12:28 am #

        Richard, you can be reimbursed for what you spend fixing the tv. More importantly, you (and all of us) are entitled to an 18 month settlement warranty.

        • Richard August 19, 2013 at 3:40 pm #

          JD7927 wrote that his TV would switch from HDMI to Cable then power off and then the clicking would start. I want to let everyone know that my tv would switch stations for no apparent reason and it would happen a few times a day. When I created the capacitor kit to solve the clicking problem it also solved the channel switching problem which was the fault of one of the bad capacitors in the power supply. If your TV is switching channels on its own, Samsung will not pay to fix it. You will have to wait until more capacitors burn out and the clicking starts. Having Samsung pay to fix your TV is the best solution, but if they won’t our kit and step by step instructions are good for those that have some handyman skills. You can check it out at
          http://LN-T5271F.prnc.net

          • Lee April 15, 2014 at 7:02 am #

            I wanted to let everyone know, I was experiencing the “clicking”, and not turning on issue a lot of you were experiencing, so I called Samsung about the Class Action lawsuit. I was told it ended Oct. of 2013. I am posting this on April 2014. I voiced my disgust for Samsung putting a time limit on an ongoing situation such as this, but you know how that went. I am going to do the self-repair, and hopefully that will do the trick. I appreciate Chris for posting this information.

            Lee

            • Joe April 18, 2014 at 7:29 am #

              Lee – I called this morning, same thing was told out of the settlement date range. Did you have any luck with your repair? Can I ask what parts/site you used? I’ve got a UN55C6500VF – same issue, just came back form vacation and it won’t turn on. Te power Red led is solid when there is power in the bottom right corner and i hear a repeated click every few seconds. Nothing ever happens.

            • RV May 9, 2014 at 10:34 am #

              Lee – I’m posting this today after my long drown out conversation with the Samsung Capacitor dept which basically apologized throughout the entire call but at the end of the day it’s out of the Class Action lawsuit limit which is really BS. I’ve had 2 Samsung LCD TV’s for over 5 yrs now and fortunately never had any issues until now. I was not aware of the Class Action lawsuit or the capacitor issue so how would a consumer like myself call about this claim if at the time my sets were working fine. They put a 1 ½ year limit to protect themselves financially and did not care for the consumers who would run into this problem after the fact which is totally unacceptable from a customer satisfaction point of view. They offer to cover the parts but the labor falls on us which is totally unfair when you realize the cost of the parts are minimal. I will never buy another Samsung product after this experience and their lack of caring for their loyal customers. Please post where you purchased the self-repair kit and the cost. Thanks.

              RV

              • jgb May 25, 2014 at 9:47 pm #

                if they will send you the repair parts for free, why are you asking where the guy got the self-repair kit?

              • Belinda October 15, 2014 at 12:42 pm #

                DITTO to your sentiments. I spent 1 hour on my Samnsung phone today only to be told after three transfers that they were very sorry but the deadline had passed. I was never informed of the class action suit or the deadline. I will never purchase another Samsung product again. I am now stuck with the bill for a defective product that a giant company refuses to take responsibility for. Such an aggravation. I don’t plan to attempt a home repair its just not worth it.

                • Julia October 21, 2014 at 6:57 am #

                  Don’t give up. I spent a ridiculous amount of time on the phone with Samsung and they told me the same thing. I was first told that they would only pay for parts and not labor. I called back and asked for a supervisor and after more time on hold they finally agreed to pay for both parts and labor. It’s worth a try. Ask for a supervisor and just refuse to take “No” for an answer. I will be getiing mine reparied on Thursday “free of charge”

            • Alana May 10, 2014 at 11:59 am #

              I’m having the same issues and my friend did two months ago. She called in and sent someone out to fix it for free. They told me when I called I don’t qualify. It seems like they’re inconsistent when dealing with customers and I will never buy their products again. They were actually condescending and rude when i spoke to them. I may try to repair it myself with the kit but at this point, I’m iust ready to trash the thing and go with another brand.

              • Joe May 21, 2014 at 7:32 am #

                I actually contacted Samsung they gave me the same line about the class action suit timeframe expiration. I wound up finding a local repair guy who came out, knew about the capacitor issue and said my TV model shouldn’t have been effected. After he took apart the set he found the main power board itself had a few different components that were burnt out. Not by power surge but just happened to be “one of those oddball” issues. We had to replace the board at a cost of $190 plus $150 labor. TV is rock solid now. I guess it’s better then dropping $1500+ for a new TV. Good luck everyone!

            • Nick June 11, 2014 at 1:50 am #

              My Samsung from 2007 been clicking and taking up to 5 minutes to turn on for a few years. I knew about the free repair in December but didn’t have time to call. I called last week and they said it expired in feb. jerks…they said they would pay for parts and set me up with one of their contractors shops. They want 125.00 labor though. Screen also has red pixels until you turn it off and on real quick. Sad thing is capacitors are like a few bucks. I don’t know how they can put a limit.

              • Tim July 14, 2014 at 5:01 pm #

                I got the same runaround. The court settlement ended and after being on the phone with 3 different people for almost an hour, they left it with the we will pay for the parts, you pay for the labor is all they can offer. Be aware that their transfers to another area doesn’t get you much of anything and you may be wasting your time on the phone. They also could not give me a ballpark estimate of that service cost. They could probably repair all those TV’s breaking down now if they just let go of the people who keep apologizing and then telling you it will cost you but they are not sure how much. Bye bye Samsung; you just lost me as a potential customer for life and anybody who hears my story.

          • Izzi May 28, 2014 at 10:43 am #

            I am encountering the same problem with a LN26a450 that I bought in 2008 and just now finding out its a widely occurring problem with Samsung. I’m certainly no expert, but after watching lots of vids, will attempt to repair it myself. Thanks for the link

    • Danny L March 31, 2012 at 1:37 pm #

      Thank you Alex for your awesome comment. It made this process so much easier and so much faster. I called the number on your link and got my appointment setup to fix my tv. Free of charge. I hope it turns out well.

      And also Thanks to Chris Hunkele for originally posting this. It provided amazing help.

      Good luck to all those with this issue,

    • Frank April 23, 2012 at 5:53 pm #

      I have a model UN55B8500 TV very expensive LED TV and it was purchased in Dec of 2009 My trouble started out where the tv was changing channels by itself or shutting down buy itself and sometimes I would come home and find the TV on and say to myself I no I turned the TV off when I left the house. Anyway I still am covered by insurance and the repair man came out and he said he could not fix it. He thought it was the LCD Model not the LED Model like I have. So he left and said it looks like the LED Panel is bad and may not be available anymore and would have to check and see and get back with me. In the meantime it looks like I am going to be without a TV for at least a month or more. Looks to me they used bad parts in all there TVs durning that time period on all there TVs not just the certain models listed here.

      • Mark October 6, 2012 at 12:33 pm #

        I have the UN55C6500 and this issue just surfaced for me. Hadn’t seen any issues with this particular model, but I have the same clicking when I try to turn it on. Just got off of the phone with Samsung and they are only willing to pay for parts, not labor. No problem I said, you just lost a customer for good. And can assure them that I will NEVER own a Samsung product again.

        • Kevin October 6, 2013 at 2:52 pm #

          I am in the same position, will NEVER buy a samsuck product again !!

    • Ian April 30, 2012 at 4:24 am #

      Hi All

      I’ve had this problem with my Samsung 37 inch lcd (LE37C530) for the last couple of months.
      I bought the tv on 5th Oct 2010 so it had just come out of warranty.
      I called samsung and they were useless! They just gave me a contact number of a service centre who wanted to charge me a fortune just to carry out an assessment on the bloody thing.

      Anyway, i deceided to contact the online retailer’s support line where I bought the tv.
      Simple tip … unplug the tv … press and hold the power on button for 5 to 10 seconds. Then plug the tv back in … hey presto the tv works fine!

      According to the tech guy i spoke to … some flat screen tv’s store power which needs to be released every so often. This procedure releases the power that is stored up.
      Seems that Samsung don’t inform people of this .. or maybe they’re not aware of it and have spent a fortune replacing capacitors unnecessarily! Either way Samsung customer services are terrible!

      #mynexttvwillbeasony

      • Alex August 15, 2012 at 9:39 pm #

        Good tip. Thank You very much.

      • Mel October 9, 2012 at 10:38 am #

        I want to thank this site and Ian for the above post. Two days ago my Samsung UN40C6300SF I bought on December 2010, died. At least that’s what I thought. While I was watching a show, the tv turned off itself and when I pushed the power button I started to hear the clicking sound and the power indicator led in the front flashing, meaning that it was power cycling in a loop. I was about to contact Samsung today after reading about the faulty capacitors. My tv is not on the list of affected sets but since the symptoms are the same I thought it was worth a try.
        Just before calling, I read the tech suggestion above and decided to give it a try. Long story short. My tv is now working. In my case what did the trick was to push the power button on the remote for about 10 seconds with the tv plugged into the power source. My big concern was a burned like smell coming from the rear grill holes but even that seems to be going away. It’s been only one hour and so far so good. Hopefully next time this happens the same procedure will do the trick.

        Thanks a lot again!

      • Ross Pirruccello December 31, 2012 at 12:43 pm #

        Seriously pardon my French, but I just can’t f$$cking BELIEVE this tip was all I need to stop that damn dreaded clicking noise!

        As of last night, it took my TV 15 – yes, that’s correct – ****15 MINUTES**** to turn on. It was on the brink of ridiculous. I was watching all the videos and just about to drive to Radio Shack when I read the capacitor reset tip.

        IT WORKS IT WORKS IT WORKS! My wife and I are so excited right now (you’re currently experiencing some of that excitement reading this) we are absolutely beside ourselves. Why the hell couldn’t the techs at Samsung figure that out and just tell everyone!?

        Reset your TV by holding the power button for 10-15 seconds while it’s unplugged – by God, it works.

        • Ryan January 29, 2013 at 5:45 pm #

          I concur that this tip worked like a charm. TV was working, Then it wasn’t. All it did was click. Came across this thread and tried this tip and it started working again right away. It absolutely amazes me the information you can find on the Internet these days.

        • Larry July 14, 2014 at 12:31 pm #

          Didn’t work for me

      • Pat April 15, 2013 at 6:31 pm #

        I had the clicking problem for a few months now, getting worse, it was now probably 5 minutes before the tv would finally start up. Got fed up, went looking, found this page. Was already to call the customer service when I saw your post. What the heck, why not give it a try?

        It worked like a charm. Just fantastic!!!! Thank you.

      • Rick July 2, 2013 at 4:44 pm #

        Wow Ian! God Bless You! This WORKED! I had the same problem with my 37 inch 5 550 tv. It would take a few minutes to work, it would turn on and off and give off a pitching scream! I followed your advice and unplugged the tv and held the power button on the set for ten seconds and it worked! Thanks again! I also called the Samsung number and they were useless.

      • Doug July 1, 2014 at 1:48 am #

        Ian, what can I say….you are a legend!! Was about to go through the surgery on the capacitors and at the last minute saw your link. Worked brilliantly! So why on earth was it so difficult to find that simple advice as a first step?!

        Thanks again mate, your decision to put in the time to post is much appreciated on this end

      • Chuck Collins September 29, 2014 at 1:19 pm #

        My samsung plasma had the same clicking problem and I was ready to junk it. What a tip! Its been working for the past three days so far and I hope that it goes on till the plasma dies. I figure I have at least 10000 more hours to go on the seldom used tv. Thanks so much and I called Samsung Customer service and told them about the procedure. They were less than professional and didn’t give a darn. Last Samsung anything I’ll be buying!

        • Chuck Collins September 29, 2014 at 2:51 pm #

          TV went back off. Called Samsung and they were worse than the 1st time. They certainly know the problem and the fix. The CS rep fell back on the end of the time limit for the Class Action lawsuit fix period, which ended in Sept. 2013. They offered nothing on parts, labor, or anything else. The CS rep recommended a Samsung authorized service center 125 miles away in Charlotte, NC to fix the set. I let her know that Samsung had just lost my business for my all my future TV, refrigerator, and smartphone purchases. I have all of them now, but they’re history. What a bunch of non-English speaking, script reading, uncaring incompetents!

    • Andrew June 6, 2012 at 8:34 pm #

      I have just gone through the same issue here in Australia … The Samsung tech was very helpful… There where 5 capacitors blown all 10v the tech replaced them with 25v total cost $200 … No more issues

      Must cheaper than a replacement power board or TV

      M8 52 LCD

      Cheers

    • Connie Salazar September 18, 2012 at 3:14 pm #

      THANK YOU! count me as along happy reader…thank you for this website! Called Samsung at the phone number in this site, nice customer service. Within 2 days a TV repairman will call to set up a FREE appointment. They will replace capacitory and Power Supply free of charge! What a BLESSING!

      Two weeks ago when we turned on the TV, it would go through on/off/on/off many times before it would stay on. Two days ago I just left it on 24 hours a day and turned off the cable when we left.

      I have a LN52A580P6FXA…it was made in 2008, she transferred me to the capacitor department who told me the repairman would call free. IF that didn’t fix the TV and IF I gave permission, then the repairman would charge me whatever it cost to fix the TV.

      But Free for a 4 year old TV. THANK YOU!!! You BLESSED all of us!

    • Colin H November 25, 2012 at 2:57 pm #

      Thank you all for the posts. I rang Samsung and boy do they make it tough. Got all the details, put me on hold for ages, then transferred me. Had to supply all the details again and then put on hold again. They are reading from a prepared script and are really not interested at all and clearly cannot deviate from the prepared script. Finally got a service number – they said someone will call to set up an appointment in a few day. I’m crossing my fingers and hope they will call and come and repair it.

      I wasn’t angry about the fault as I know these things happen, but after such a horrible experience on the help line I am very angry.
      I always regarded Samsung as good quality and am looking at purchasing a 70″ or larger TV, but it definitely will not be a Samsung now.

      Colin

      • Colin H November 30, 2012 at 7:06 pm #

        Update: the service agent rang as promised and was very helpful once he realized it was the clicking issue. The tech came today and replaced 4 capacitors and was done in 15 mins. Very friendly and efficient. He also left the 4 old capacitors so if it reoccurs I know what parts to buy. Thanks everyone for posting here and helping me get this resolved.

      • Sampson February 22, 2013 at 9:41 pm #

        Yer a hoser, maynard!

    • eva cantwell September 6, 2013 at 1:11 pm #

      Yet another disgruntled customer! Have lost total confidence in the Samsung brand!! Will never buy another and will tell everyone else i know not to either! Despite having a known issue (faulty capacitor), Samsung refuses to be responsible for my repair costs because my tv’s model number does not fall under the recall/settlement previously reached. SAMSUNG = BAD BUSINESS = NO BUSINESS!

    • rchbiker September 11, 2013 at 8:36 am #

      here is a easy fix until you get one repaired. if yours quit like mine,(would not turn on at all) you can take a blow dryer on hot and blow into the vents on the bottom back side with all the antenna and rca jack connections. within 3 to 5 minutes mine turned on. hope it works for you too. then just leave it on!

    • Terry September 17, 2013 at 7:02 am #

      Alex,

      Thanks much for posting the URL for the settlement. I just got off the phone with Samsung and they will be sending a tech to my house tomorrow to look at and hopefully repair my TV. It took a lot of research to get to this point. Watched a lot of videos on how to fix yourself(which I wasn’t going to do)

      • Terry September 29, 2013 at 9:32 am #

        After making the call to Samsung on Monday, Sept 17th, the tech came out to my house Thursday, September 19th. My TV would not power up at all. The capacitors were not bad, but something else burned out right next to them. Tech said this put it in what he called a “gray” area, but I was covered anyway. He replaced that whole board which included the capacitors. I was fortunate my TV went out when it did. The settlement agreement was due to end the end of September.

        Without doing the research on the internet I would have never known about the problem. Even though my TV was registered, Samsung never made me aware of the possible problem.

        I do appreciate the quick action by Samsung once I reported the problem.

  2. Tony March 12, 2012 at 11:38 am #

    My TV went out 2 weeks ago. i called Samsung, mentioned the “1 time free capacitor repair” (thanks to a little internet research, that seems to be the magic phrase) they scheduled the repair. The Tech arrived to my home this morning, knocked out the fix very quickly and professionally and now my TV is working again. I would rate it as an excellent customer service experience.

    • Tony March 12, 2012 at 11:40 am #

      BTW by “little internet research” i mean the comments in this post, thanks everyone.

    • Wayne March 14, 2012 at 4:32 pm #

      Cannot praise samsung enough.my 4 year old tv went down with the usual capacitor problems and after finding out on internet about the 1 time free repair called customer services gave model number a guy came out 2 days later and replaced curcuit board f.o.c. Thank you samsung .

  3. Alicia March 12, 2012 at 11:43 am #

    Hello,

    I wanted to post a very big thank you to Chris Hunkele for writing this article. I had the “clicking” issue and was ready to go out an purchase a new TV when something “clicked” in my head…why not check online if others are experiencing the same problem and if there is a remedy…

    I am happy to report that the clicking is gone and it no longer takes 10 mins to see a picture on my TV. I simply called the number above and Samsung immediately issued a service ticket which put me in contact with a local technician who was at my house in two days.

    Samsung was very open about the fact that if the problem was due to the Capacitor, then we would recieve a one-time free replacement, however if it wasn’t the Capacitor, then I would be responsible for the cost of repair. The technician was quickly able to determine that the issue was in fact the Capacitor and installed a new mother board in less than 20 minutes. Our TV is now as good as new! Thanks again.

  4. Kelly March 12, 2012 at 3:58 pm #

    I had to replace the same 2 caps again, but this time I got higher voltage caps. I found a TV repair shop that sold caps as well they had everything. I took the power supply out and brought it down there and told the guy give me every electrolytic cap on it. Cost me about $30 but now I won’t have a problem. The TV works great no problems now turns on normally without any problems.

  5. Scott March 17, 2012 at 8:57 pm #

    My 50″ Samsung Plasma HD (PN50B860) has a clicking sound in the back of it. Nothing comes on (no sound or video) however there is a clicking sound in the back which suggests that it is trying to come on but cannot. The red PWR light comes on. SAMSUNG says my model is not the one with the capicitor problem. Anyone else? Any videos of how to fix the 50″ PLASMA?

  6. Rob March 30, 2012 at 6:38 pm #

    Not sure why Samsung only thinks some TVs have bad capacitors. I have a 3-4 year old 50 inch plasma (fpt5084) which was clicking but not covered under the lawsuit. 2 of the 2200 10v capacitors were bad. One bulged and one bulged and leaking. once I replaced them TV turns on fine. Only cost $9 for parts, solder iron and solder and under 2 hours of time. But it should have been covered by Samsung, they are the ones using inferior products.

  7. ManOfSteele April 6, 2012 at 9:44 am #

    I have the LN52A650A1FXZA model. It’s currently out of warranty and was purchased March of 2008. I called Samsung at the above number and it was no hassle at all. Within 15 minutes I spoke to the “capacitor settlement” department and described the “clicking” issue. They scheduled a service appointment with a local service company and notified me that this was a free of charge service. Oh, and I did mention that I was looking for the “one time free service capacitor” issue. I’m not sure if that mattered but it looks like it’s a breeze to get the issue fixed! Thanks so much for this post. Had I not seen this I may have spent the money to replace it.

  8. JBoston April 7, 2012 at 8:04 am #

    Thanks to everyone comments, I too was able to reach out to samsung and get an appt for my capacitor problem. I went through the online chat service. At first they try to walk me through troubleshooting and I informed them that I knew I was entitled to a free home repair. 2 mins later I was setup for a tech to reach out to me in 2 bus. days.

    Model: lnt4061F

    • Jen April 9, 2012 at 3:08 pm #

      I have a 46 inch Samsung probably since 2008. I had the green line and the clicking problem about 1 1/2 years ago. I did some research and found out it was the capacitors. Samsung said they would do a one time only fix.
      The guy came and fixed it within 10 minutes for free. But here’s the catch. In doing my research I found out that the capacitors that Samsung uses are too weak. So in other words this problem will happen again. I asked the tech if he could use more voltage in the new capacitors, and he said that Samsung won’t be responsible, blah, blah, blah. So I let him use the faulty weak capacitors and low and behold. . . I’m having the problem again. The green line is back and I know the clicking noise problem and on off switching will follow soon. So I’m wondering if Samsung will fix this problem again?

      Any ideas?
      Thanks
      Jen

  9. Cynthia April 18, 2012 at 8:48 pm #

    I have a 43″ Samsung LCD and I still have warranty my daughter had a bottle of nail polish and,hit the screen the TV dont want to turn on anymore I called Samsung and they says they would send a technician i’m afraid they might charge me anyone had the same problems???

    • VinPA April 25, 2012 at 10:27 am #

      You’re kdding right? Your daughter throws a bottle of nail polish at the TV and you think it should be covered by the warranty? Good luck with that. And no…….I don’t think anyone else has the same problem.

  10. pam JAX April 24, 2012 at 11:27 am #

    I have a Samsung LN-R1550P with the start up problem. After reading the class action document I called Samsung and was politely told that this is normal wear and tear and not part of the capacitor problem. They will not fix the problem and told me that smaller tv’s have smaller parts that don’t last as long. Off hand, my last desk top tv lasted 11 years.

    I WILL NEVER BUY SAMSUNG AGAIN!! They cheated an honest customer and will be repaid by the universe.

  11. pam JAX April 24, 2012 at 11:27 am #

    I have a Samsung LN-R1550P with the start up problem. After reading the class action document I called Samsung and was politely told that this is normal wear and tear and not part of the capacitor problem. They will not fix the problem and told me that smaller tv’s have smaller parts that don’t last as long. Off hand, my last desk top tv lasted 11 years.

    I WILL NEVER BUY SAMSUNG AGAIN!! They cheated an honest customer and will be repaid by the universe!!

  12. Jan April 24, 2012 at 12:04 pm #

    I was contacted by Samsung and they set up a repair for the capacitor problem with my TV. The TV was shutting itself off and on. We finally gave up on it and put it in storage till we could decide what to do with it. After the contact with Samsung, a repair person came out and replaced the capacitors. Two days later, the TV was STILL shutting itself off and on…. So much for that “repair”… (they replaced the 10v capacitors with 10v … they did NOT upgrade them. The repairman said they were only authorized to “replace”) SO … still not working … back to storage.

    • Jan June 7, 2012 at 6:05 am #

      Follow-up. I have gotten no help with the unit after calling Samsung twice since they did the “repair” and the unit still does not work. I have send 2 e-mails and have gotten no response. Still NOT IMPRESSED with Samsung. I won’t buy another tv until this issue is resolved. Do you think I should try to repair it myself by replacing the 10v with 25v?

      • keith July 27, 2013 at 8:02 am #

        wat have u got to loose? iwould and i would go ahead and upgrade as well probaly easier than it sounds. they can do it 10 to 15 min cant be that hard

  13. john June 9, 2012 at 5:07 am #

    I had the same problem with the capacitors i replaced them and got the tv working but now theres no sound and the control buttons on the side tv dont work any1 got any ideas what could be causing this problem its a samsung le40a456c2d reply to fused00019@yahoo.co.uk

    • sarah September 18, 2012 at 5:06 am #

      Hi jihn did u manage to get this sorted? Im having issues witht the same tv set as yours now where it wont turn on until ive pressed the pwer button for twenty minutes or so and even then it turns off and on three times before it will stay on! Its a pain!

  14. Debbie Coy June 22, 2012 at 10:31 am #

    I am VERY THANKFUL to have found this website on my first try when I googled the problem I am having with my Samsung TV (won’t come on and makes a clicking sound). I called the number you listed above, I answered a few questions and did a few things they requested (push on/off switch, push menu button), and then transferred me to another department that handles the capacitors. She took my information, gave me the number of the company that will be contacting me in the next couple of days (or I can call them after I give her system about 20 minutes to accept my repair request), and they will put in a new capacitor at no expense!! Of course, if the problem would turn out to be something else then we are responsible for those charges, however, it defintely sounds like it is the capacitor. The model number of our television is LN46A540P2FXZA. Thanks so much for this information!! :0)

  15. John July 1, 2012 at 9:30 am #

    Hi,

    I had the same clicking issue. I called Samsung and they send a technician to repair my TV free of charge. It’s all good now.

    thanks for your help.

  16. Carey Lawrence July 1, 2012 at 8:53 pm #

    I also have bought the same Samsung TV just last year and just lately it was experiencing really odd issues. It’s took so long to have its display after turning it on. I have to wait for about 10-20 minutes before I can see a display on its screen. I asked for several technicians in my place but they were offering a high price for fixing it. I can’t even contact the store where my husband has bought it. :(

  17. Andrew H July 2, 2012 at 8:27 am #

    THANK YOU so much for this post. you saved me a lot of time, money and hassle, or worse having to buy another TV. i have model #LN46A550P(3FXZA). I have heard some strange noises coming from it in the last few months every once in a while. last night i woke up and the stereo and blu-ray was on but the tv wasn’t, and there was a lot of clicking going on, and my LED vanity light was flashing on and off in sync with the clicking. twice no i have noticed it continues to click around 20 seconds AFTER i unplug it! i am leaving it unplugged until the repair guy gets here. i called the above ph# and talked to nice Americans, after taking my info and being on hold for a couple of minuets, she came back and said the repair will be “covered” from the “Capacitor Clicking settlement” (or something to that effect) (my tv in an ’08). a local repair company will come out and replace the capacitors AND the power supply if they feel it was damaged by this issue. they will charge samsung – not me for this repair. this should make my tv like new again, which is good because i need it to last 3-4 for the new cinema-wide HDTVs to come down in price a bit. i have not come across another tv that looks as good as this one, not even an LG55″LEDlcd120Hz. i almost might have thrown this away and bought a new non-cinema wide tv when all this needed was a free repair?!?! thanks again for this post.

  18. LKLD July 4, 2012 at 11:45 am #

    Just got off the phone w/ Samsung tv specialists. They will have a repair shop contact me within 2 days for repair….NO CHARGE. I didn’t mention lawsuit or internet findings about capacitor issues, just answered their questions. Took all of 10 minutes from call placement to hang up. I must give credit to Samsung for not making it difficult, but having it hassle free.

    Model: LN52A750-R1FXZA

  19. Wes July 17, 2012 at 7:59 pm #

    Just called Samsung because my TV died tonight and about the clicking noise I’m hearing since… I have an LED tv and Samsung says it’s not covered and doesn’t have the same capacitor problem. Dsn’t have the same problem??? I have the exact same symptoms as everyone else on this post but wasn’t luck enough to secure a ‘one time free repair’. Now What? How much is this going to cost me? Can I do it my self? Where do you get the parts… I wish Samsung would acknowledge my LED TV and fix the problem.

    Anyone have any ideas for me?

    • CM July 24, 2012 at 2:16 pm #

      Short answer – $331 for a board that probably won’t fix the issue…

      I’m having the same trouble on my UN55b8500 LED. Though it’s not covered under the class action suit, the symptoms are EXACTLY the same. I read the support site at Samsung which has a lot of other people with the same issue. When i contacted support, they said they didn’t feel the number of complaints were significant enough to warrant concern. Well, my unit is only 2+ years old so I’m plenty concerned. I had the Home Service Network samsung technicians come out to fix it. They (like many others had) said it was a power supply/board issue. They changed it out and $331 later the unit is SUPPOSED to work. However, less than an hour after the technician closed the door, the tv started with the exact same issue. This time, it’s actually worse. So, down a three hour chat, a ten minute phone call, a vacation day from work, $331 bucks, another 2 hour chat with Samsung and 2 calls to the service reps – and I have to wait for another visit. They discontinued the 8500 series and I have to think it may have been related to production issues. the picture (when it has one) is phenomenal but the issue is ridiculous. I WILL try resoldering capacitors before I trash the tv because it’s too expensive not to. I will emphatically NOT purchase samsung again.

      • Boki August 1, 2012 at 1:01 am #

        Same here!!! In two years of using UE40B6000 and 1250EUR later it had bad speakers, replaced main board, replaced sound board, and now it started clicking and won’t start up. They want to charge me 200EUR for the repair as the set is just out of warranty. I am NEVER going to buy anything from SAMSUNG (shitsung) again.
        I was thinking of repairing it myself – replacing the capacitors and hopefully it won’t click again.

      • JD7927 August 19, 2013 at 1:34 pm #

        I have the UN55B8500 series and of course suffer the same fate. I bought the TV in November 2009 for around $3600. The pictures was just outstanding, however in the last month of warranty the problem occurred.
        It would switch from HDMI interface to the cable interface, then power off. When you try to turn it on again….click …click…click. I called Samsung and they dispatched a local repair company, after 4 service calls they determined that it was a bad main board (part number: BN94-02768B.) That fix lasted until July 2013 when it came back.
        I called Samsung a number of times and they wasted my time. PLEASE DON’T BUY another Samsung product!

        If you are stuck in this situation try the fix mentioned in the thread (unplug and hold the power button for 10 seconds) or unplug the tv for a few inutes and plug it bac in. Often, I have to do it like 5 times for it to work. Alternatively, unplug it for more time.

  20. Alex July 25, 2012 at 5:18 am #

    $331 and a wasted day and it’s still broken! Cancel the second call and tell them you are not going to pay the bill. Replacing the capacitors in the power supply is pretty easy and you will waste less time and money waiting for them to come again.

  21. Hans August 16, 2012 at 4:58 pm #

    Just got off the phone with Samsung. I was going to order the parts and do it myself, but why not have them fix it for free. They were quick and friendly on the phone. Shop should call within a couple of days. We’ll see how long it takes them to get out here though. I’d have to say…so far so good.

    Model No. LN-T5255F
    Model Code LNT5255X/XAA

  22. SamsungUser August 18, 2012 at 6:00 am #

    We have model LN-T4061F. This fit the profile, and is within the serial range. after a few times being on hold with Samsung, I was able to get a repair order number. We were told if after the Caps were fixed, and it turns out to be the power supply, that too is covered! Samsung is calling this the “Power issue”. This site was definitely helpful!! Thank you all!

  23. Andrew August 18, 2012 at 11:52 pm #

    LN-T4069

    This forum saved me a lot of time and money! I’ve had my LCD tv for about 4yrs now. It started making a clicking noise when I turned it on. As time went by the clicking got worse and the LCD tv started taking longer and longer to turn on. I called Samsung and they had someone come out the next day to replace the capacitors that were going bad. No more issues here.

  24. C Stevens August 20, 2012 at 10:37 am #

    Okay, I just called the Samsung number. They say my TV does not qualify, and they are arranging for a local service company do the job AT MY EXPENSE. And get this, I have the top of the line, 55 inch LED model, for which I paid over $3,000. Can you sense my outrage? Mine is the famous 8500 model, # UN55B8500XF. I bought it because of the fantastic reviews it got two Christmases ago. I even turned down the famous Panasonic KURO plasma to buy this faulty piece of crap. It has a good picture (when it works.) Shame on Samsung. I long for the days when TVs were made in America and they didn’t break down. I HATE having to by my stuff from ASIA. It SUCKS, because there is usually no support. We are screwed.

  25. SleepIT August 29, 2012 at 2:47 pm #

    I am very happy with Samsung’s response to my call about my LNT4665FX/XAA TV with this exact problem. They have scheduled a service tech to come out on Friday and fix it!

    It’s a shame so many companies are still using bad electrolytic capacitors in their products, this has been a continuing problem in electronics for well over 10 years now.

  26. Charles Holcombe September 2, 2012 at 11:45 am #

    So, I’m not the only one with these clicking problems and no picture.
    I had thought that Samsung had a good track record but obviously not.

  27. Shunali September 2, 2012 at 1:09 pm #

    Bought Samsung 3D LED model UE46C8000 series TV in Dec 2010. Out of warranty now but same fault as mentioned on these threads, TV switches off and clicking sound appears for upto an hour thewn restarts by itself only to switch itself off again!!

    Contacted Samsung who asked a few questions about the fault and denied that there was any known fault with this model and suggested turning off plug and connecting to another plug socket. Done that, no difference. Rang Samsung again and they forwarded a contact number for a service repair place in Manchester, approx 50 miles away from the town where i live. They did not mention anything about this free one time capacitor repair so will ring them again this week.

    • Shunali September 3, 2012 at 5:32 am #

      Update: Rang Samsung again this morning and denied they had any known issues until i mentioned the Capacitor settlement notice. They still said not to believe everything published on the NET however after speaking to his manager, i was asked to send an email with copies of my receipts front and back to uk.technical.samsung.com. I got an email to confirm receipt of my email and awaiting a call.

      According to this Samsung settlement notice dated march 2012, I am entitled to a free repair and a warranty from this date up to 18 months so if im correct that is till Sept 2013. Although they have various model numbers on this settlement notice and not my particular model, the fault itself is the same thing.

      Once the capacitor fix has been done then i guess its only a matter of time when they will go again!!!

      Lets hope its within that date so i get another free repair. Interested to hear from anyone else with the same model TV. Will keep you updated,

  28. Schiavonn September 11, 2012 at 11:45 am #

    Just called in about my LN52A580P6FXZA (52″ LCD) due to clicking and no picture or sound. Samsung told me they will change the capacitors and power supply free of charge. Hoping this does the trick. :) Glad I found this page before hiring someone else.

  29. FlowS September 13, 2012 at 4:20 pm #

    click click click So thankful to happen on this site! click click click

    Called 1800Samsung was transferred to LTD Capacitor Team and will be contacted with 2 business days for in house service to replace capacitor and or power source no charge.

    Hope this solved the problem, stay tuned…..

    Model LN52A550P3F mfg 2008

  30. NE Mpls, MN September 24, 2012 at 8:25 am #

    Samsung LNT4061fx/xaa – Called Samsung, a tech will be calling me within 48 hours. Seems like they have it pretty streamlined. Does clicky clicky for 2-5 minutes before turning on. I have a 23 inch Samsung LCD that did this a year ago that was under warranty – they paid to ship that one and sent me a new one. :) Love Samsung. Very happy with their service. My TV is about 6 years old, so it will be like getting a new TV! :)

    • NE Mpls, MN September 27, 2012 at 4:21 pm #

      Came out today. Replaced all 5 capacitors. Said 2 were bad and the other 3 would only last another year. Took about 20 minutes. Showed me the 2 that were bad and they were bulging on the end and about to burst.

  31. Scott Z September 28, 2012 at 8:43 am #

    Just FINALLY got around to taking care of this clicking issue on my tv as it has been taking longer to turn on. On the phone know and they are setting up when the tech will be coming out.

  32. Dan October 5, 2012 at 1:05 pm #

    Same power on problem as others switching on & off repeatedly & has now died completely. Any others had this problem with model LE32B530P7N. I purchased the Tv in June 2009 & expected it to last a lot longer than 3 years. I’ve taken the back off and can’t see any bulging/leaking capacitors but feel sure this I’d the problem. Does anyone know where I can buy a replacement power supply board in the uk?

  33. Paul A October 11, 2012 at 2:56 pm #

    Have a Samsung 42″ plasma – Model HP-T4254 – unfortunately this did not help mine – awesome idea though. I was told my model # was not covered under class action – where can you get the self repair kits – I was told I could order parts from JJ electronics – neither they or Samsung were any help

    • David W January 12, 2013 at 5:21 pm #

      I have the same model 42″ plasma HP-T4254 I was told today that this model was not covered by the class action law suit .My set started clicking about a year ago but just started shutting down last night. 1-11-13 I got this unit in 2007 and it is having the same problems the newer models are having. We should start another class action suit to show Samsung its continued disregard to the customers .

  34. Robert E October 15, 2012 at 2:16 pm #

    Well I am having the dreaded clicking power cycling when turning on my Samsung 52″ LCD Model # LNT5271F that I had purchased back in Utah in 2008 and had it in storage since October of same year,,, I recently pulled it out just a year ago and within the last month the clicking began, So I googled my issue to find a repair that maybe I can possibly do since the warranty has expired, And I come across this posting, I do as it is stated above and call the 1-800 number and I mention the repair of the clicking issue Samsung televisions are having, The first person tells me “sorry your TV is not part of the in home replacement/repair”, so then I stated I researched this clicking issue with the Samsung LCD TV, and that I have read on this internet site (this posting) that my TV is part of this issue….. I very politely transferred to a very nice soft spoken lady whom proceeds to tell me my 52″ big screen LCD Samsung TV is part of the repair/part replacement…. and begins to ask me for a day I would like a television repair technician to come to my home and repair the issue, ……KUDOS to Samsung and KUDOS to this posting and KUDOS to GOOGLE…. TV will be fixed Wednesday 10/17/2012 in my home….

  35. Robert E October 15, 2012 at 4:37 pm #

    so they say they are not going to just replace my capacitors, there going to just replace the whole power board?? now my question is how do I know there not putting in a after market board and transformer?? are there part numbers or markings i should be looking for?? thanks…. oh second issue is vertical lines have appeared on the left side of my screen now that this clicking issue has been happening?? Samsung 52″ LCD Model # LNT5271F HELP

  36. Rhonda October 28, 2012 at 12:06 pm #

    Our 52″ Samsung LCD started the clicking when trying to turn on a few days ago.. I called the 888 number first and was told we aren’t covered because ours was manufactured in Jan 2009- one month too late. (even tho our model # fell within the range listed on their website) So I emailed Samsung to complain and got an automated response telling me to call their “executive” number which is just their regular 800 number. After arguing with them still nothing. Paid $1600 for our tv in february 2009. It was manufactured in January 2009. So they refuse to do anything. It has to be the same issue as the ones they are fixing. The only difference is that they are mandated by the court to fix those. No need to “do the right thing” and fix the ones they don’t have to. I’ll never buy Samsung again!

    • Kelly November 14, 2012 at 8:25 pm #

      Take it to a TV shop they can fix it at a more reasonable price then the Samsung dealers who come to you. If you know someone who is handy with a soldering iron it’s that that hard to do cost is about $30 in parts you just replace all the electrolitic caps on the power supply board.

    • Jason November 19, 2012 at 3:28 pm #

      Executive services denied my claim, same deal as Rhonda. Settlement cuts off at Dec 31, 2008, my tv was manufactured Jan 2009. Refused to help out with anything due to technicalities.

  37. Carey A. Lawrence November 2, 2012 at 6:21 am #

    This might not be the ideal place to request this, but I’m trying to find a TV repair service shop in the Virginia region and have no method to find out who is the very best. I uncovered this company which is really close to me and wanted to see if any person has any reviews on them. Richmond TV Repairs. http://richmondtvrepairs.com/
    Please help me with this as my wife and I have been struggling to find a good/reliable shop to repair our television.

  38. Amy November 2, 2012 at 9:23 am #

    Thanks to this article I’m scheduled for the free in home repair. I thought I was going to have to get a new TV so this has been a great help. My model number is: LNT4671FX/XAA.

  39. Jsh1014 November 14, 2012 at 4:52 pm #

    I am too experiencing this problem with my Samsung, model number PN50a550s1f, I have spoken with Samsung and they will not honor the one time in home repair for this model. I need some help figuring out what I should do now, they set me up with a technician to come and diagnose/estimate but the technician is requiring I pay 125.00 up front and non-refundable. I am a single mom and I don’t have the extra money to pay them or buy a new tv, I am extremely disgusted by samsung’s customer service. Please help!! Thank you!!

    • Kelly November 14, 2012 at 8:23 pm #

      A couple of alternitives is you can call around and find a TV shop that you can take the TV down it will take 2 but if your careful it’s not that tough. Just ask the TV shop what it would cost to replace the caps to fix the clicking. If you know someone who is handy with a soldering iron I can assist you though email kell490@gmail.com. I would suggest you have a shop fix. The TV repair shops know about the issue in fact that is where I got the caps to fix mine they had them. If your TV is a plama TV you can’t lay it down it needs to stay upright I’m assuming it’s an LCD.

  40. Jimmy November 18, 2012 at 2:35 pm #

    Same issue turn the tv on clicking noise the tech came out 11/17/11 and replaced the 2 boards. Then again on 11/15/12 same issue again 1 year later.
    So far Samsung is picking up the tab for the second time. 8000 series .
    This is insane I don’t think I will purchase anymore Samsung TV sets. .

  41. Hank W. November 24, 2012 at 11:54 am #

    I too just started experiencing the clicking noise when I turned on the TV. Each time I turned on the TV the clicking lasted longer. Like everyone else I became quite frustrated. I started reading all of these comments and came across the one from (Ian 4/30/12) with a tip he got from an online tech. I thought, “What the heck, it can’t hurt to try it”. Believe it or not it worked. No more clicking. Time will tell how long it lasts. I haven’t called Samsung as yet. Thank you Ian and BUZZ MEDIA.

  42. daveshoot November 27, 2012 at 9:41 am #

    As posted elsewhere:

    I recently (November 2012) had this problem on the LN52A750. Purchased early 2009, manufactured in late 2008.

    After contacting the phone number listed at the settlement web site (on a Saturday morning!) a service ticket was issued. The independent service network had to order the board, scheduled the visit, called ahead and visited on time the following Wednesday. Board replacement was maybe a half hour from start to finish. The LCD works perfectly now and the issue is resolved.

    I live in a fairly remote rural area, and I have to say this is impressive support for a 4 year old TV. There are many other victims of the “capacitor plague” besides Samsung. It may have taken a class action to get this support, but if you’re having the issue now, don’t hesitate to use the system.

    This was a great TV until this issue arose, and after less than a week it’s a great TV again. I would buy another Samsung based on this experience, and I’ll bet they have switched capacitor suppliers and specs since these were made.

  43. Jay D November 27, 2012 at 9:53 am #

    Thank you for the article Chris. I was searching the web for a solution to cure my “clicking’ at start-up and found your post, almost immediately. I called the number you listed for Samsung and received a quick and painless service repair commitment to have the television fixed at n/c. It appears Samsung is stepping-up and taking responsibility for their error. I actually appreciate that! My model number is LNT4065FX. I am almost embarrassed to admit I paid $1600 for a 40″ television just a few years ago. Glad to see the manufacturer is standing behind their brand (OK, the class-action suite might have prompted their eagerness to get things right).

    Jay

  44. AngryCustomer November 30, 2012 at 7:53 am #

    I call Bullshit on samsung. I have a TV suffering from this exact problem. I called Samsung and they say my TV is not one of the affected models and that I have to get it repaired at my own cost. I pulled the circuit board and CM852 and CM853 capacitors were both blown… Just like everyone else’s. I’m extremely angry that samsung refused to own up to their failure even after being forced to by the courts….

    • Al November 30, 2012 at 8:11 am #

      join the “screwed over by Samsung” club. That is why I will never buy a Samsung product again. I will also discourage anyone I know from also buying their products. There was a class action suit they lost, but even with that some of use are getting screwed over.

    • MsTwizz December 1, 2012 at 10:17 am #

      Keep calling the Samsung number. I had to call three different times before I finally got a customer service rep who said they would send a repair man to fix my on/off clicking problem.

      Once they came, they just replaced the whole mother board. It’s been working great ever since.

      Good luck!

  45. Randy Hipke December 4, 2012 at 11:40 am #

    Had the start up problem with my 52″ LCD display (model code: LN52A750R1FXZA) – multiple attempts to turn on. My display has been out of warranty for three years. Called the Samsung number above (1-800-726-7864) and stated that I knew of the one-time, in-home, goodwill repair program, and they acknowledged that it exists. I was transferred to the Capacitor Dept. (yes, there actually is one), where they took down my info and assigned the free repair to a local company. Am now awaiting contact from them. A couple words of advice: if you haven’t registered your display on Samsung’s website, do so before you call as it will speed the process. You’ll need your Model Code (not just the model), and your serial number. These are located on the back of your display. By the way, the free repair program covers the capacitors and the power supply itself if found to be faulty. Any other problems are not covered outside of the warranty.

  46. Dan December 10, 2012 at 1:40 pm #

    I have model LN-T5271F and it started exhibiting these symptoms. I called Samsung as per this article and a technician was here within two days and fixed the problem at no charge.

    Thanks for the article and the pointer!

    Dan

  47. Carey Lawrence December 11, 2012 at 7:21 pm #

    This might not be the ideal place to request this, but I’m trying to find a reliable shop to repair our television online and and have no method to find out who is the very best. I uncovered this website which is I find reliable and wanted to see if any person has any reviews on them. Richmond TV Repairs. http://richmondtvrepairs.com
    Please help me with this as my wife and I have been struggling to find a good/reliable shop to repair our television.

  48. Eugene December 13, 2012 at 9:11 pm #

    I had a problem (defect) with my syncmaster fx2490hd shortly after bought from alternate.de i am in the netherlands which samsung or their repair center already fixed. But the problem was also with powering off/on the device, I made a movie about the blinking red power led light back then but could only send the last 25 seconds from the 5 minutes by email.

  49. Chris December 22, 2012 at 7:49 am #

    I just wanted to stop and say thanks for this article. I aquired a samsung LN-t5271F from a friend and was aware of the clicking issue he had this his TV and I figured i could get it fixed on the cheap. I called a local shop and they said anywhere from 100-400 depending on if its just the capacitors or the entire supply. Either way i found your article and called Samsung and they are coming out in a week to fix for free.

  50. Leon December 30, 2012 at 2:50 pm #

    Dear,

    thank you for the topic. it just helped me get the repair scheduled.
    As a matter of fact I have the issue of the lines and sometimes the click and turn on / off delay.

    For those who faced a reject from the Samsung support, do not worry. Call Again !! I did the same.

    How to talk to the support team ?
    Stay calm and play it dumb !!! do not say you know about the class action.

    This is how I did:
    the guy ask me about personal information. So provide them.
    then he asks you what is your problem. I said: “when trying to turn on my tv, I hear a click-click. sometimes it turns on directly and sometimes it takes 5 minutes.

    the guy will ask you whether the light on the bottom right corner is blinking.
    Yes it does. sometimes it is blinking and sometimes it is normal. now it is normal.

    then they might ask you if you have devices plugged. say No !!

    therefore the person should tell you that you seem to be a part of the Capacitor issue and you will be transfered to the specific department.

    On the waiting press 1 and 1 again :)

    Hope this will help you.

  51. Leon December 30, 2012 at 2:54 pm #

    I forgot to mention, your model must be in the list specified on theis website:
    http://www.samsung.com/us/capacitorsettlement/

    LCD:

    LN-T******/XAA;
    LN**A******XZA; ———-> Mine
    LNS4041DX/XAA;
    LNS4051DX/XAA;
    LNS4052DX/XAA;
    LNS5296DX/XAA

    Plasma:

    HPT5034X/XAA;
    HPT5044X/XAA;
    HPT5054X/XAA;
    HPT5064X/XAA;
    PN42A410C1DXZA;
    PN42A450P1DXZA;
    PN50A410C1DXZA;
    PN50A450P1DXZA;
    PN50A460S4DXZA

    DLP TV:

    HLT5087SAX/XAA;
    HLT5087SX/XAA;
    HLT5089SAX/XAA;
    HLT5089SX/XAA;
    HLT5687SAX/XAA;
    HLT5687SX/XAA;
    HLT5689SAX/XAA;
    HLT5689SX/XAA;
    HLT6187SAX/XAA;
    HLT6187SX/XAA;
    HLT6189SAX/XAA;
    HLT6189SX/

    Enjoy !!!!

    • David W January 12, 2013 at 5:31 pm #

      I have the same model 42″ plasma HP-T4254 I was told today that this model was not covered by the class action law suit .My set started clicking about a year ago but just started shutting down last night. 1-11-13 I got this unit in 2007 and it is having the same problems the newer models are having. We should start another class action suit to show Samsung its continued disregard to the customers . The reason for that is they new in advance they were using inferior products in the production of there sets. And they continued to do so.

  52. JustinC January 13, 2013 at 8:50 pm #

    Glad I found this page. My TV exhibits the clicking problem and delayed power on. It matches the model number and manufacture date.It just started a few days ago. I will be calling samsung first thing in the morning. Thanks for all the info.

  53. sly January 22, 2013 at 1:59 pm #

    I just had a Samsung support chat and they will schedule a free repair. My model is LNT5271FX/XAA

  54. Jan January 24, 2013 at 12:04 pm #

    I’m glad a lot of you had a good experience with Samsung. I called them and she said since my tv was made in 2008 it isn’t covered. She gave me the number of a Samsung repair place near me.

  55. Bev January 27, 2013 at 1:11 pm #

    We just started having this issue with our tv and thanks to this site I just got off the phone with Samsung and they will contact me in 1 -2 days for a no charge service visit in my home. No issues, just told them of the problem, the lady transferred me to the capacitor dept. done in less than 10 minutes.

    LN52A550P3FXZA

    Thank you all for sharing.

  56. Carey Lawrence February 20, 2013 at 6:26 am #

    You are right. The post is very clear and most of all very helpful as it is easy to follow. How come there are no comments? Well, thank you so much for sharing this wonderful post on how to search for sites. I ‘ve been looking for this for a long time. Although there are some which had helped me, this is the best one which has everything I need. :) Thank you

  57. carole March 11, 2013 at 11:04 am #

    yaaaay i was about to sell mine 30 $ thank u i got my repair coming thx

  58. Joanne March 15, 2013 at 7:56 am #

    My LED 8000 just started the clicking and won’t turn on. I tried unplugging it all night and re-plugging it in the morning, still clicking. This model doesn’t have a power switch to push, unless I can’t find it. But it is shown in the manual but says each model may be different. I called the 800 number and he said it isn’t covered, and gave me a local repair shop to call. My husband is out of town but I think he can replace the capacitor caps or the power supply, I just need to know where to order them so when he gets home he can fix it. Thanks for any help you can give. Joanne

  59. Marina March 23, 2013 at 9:18 pm #

    We purchased the PN50A550S1FXZA 50 inch Plasma TV in 2008. It started the “clicking” problem last night and powers on as soon as I plug it in the wall. Won’t turn off. Have to unplug the tv to get it to power off. Please correct me if it is not sounding like the same clicking problem that everyone is having on the capacitor settlement. I called Samsung and they have refused to fix the TV since the model isn’t listed on the settlement. I noticed other people are reporting the same problem with this model and other models that are not listed on the settlement list. I would join another class action since paying $1700 for a set in 2008 to have it break in 4.5 years is unnacceptable. My previous Mitsubishi and Sony tvs (CRT) lasted decades with no problems and still work.

    Samsung is denying that they have a problem with models other than on the listing required by the settlement.

  60. Justin March 26, 2013 at 1:03 pm #

    I just called Samsung regarding this issue on my 5 year old out of warranty tv. They gladly said they would stand behind their product. They gave me a ticket number and a local tv repair guy phone number. He’s coming out tomorrow to fix it free of charge at my house.

    They stated that if it isn’t a capacitor issue I may be liable for $100 fee for service man coming to house. Both Samsung and local repair man bet the bank it is a capacitor issue. They said its extremely common.

    Model # LNT4661FX/XAC

    Thanks for posting this option, otherwise I would have attempted this repair by myself.

  61. Gmpahl April 4, 2013 at 7:27 am #

    I just called Samsung. Model number LNT-6665FX-XAA. Within 10 minutes my service appt was confirmed with a local repair shop. Same clicking noise, but my unit will turn on after about 4-5 clicks. I must have caught it early! Thanks to this forum for the information..

  62. Andy April 9, 2013 at 4:00 pm #

    Thanks for the info on your site. I had the same issue with Samsun TV and now it has been up and running for 3 months now.

  63. alla April 19, 2013 at 12:34 pm #

    i have a plasma hpt5054xaa thank you so much to this site! i found this in case it helps anyone http://m.samsung.com/us/capacitorsettlement/

  64. Rachel April 21, 2013 at 9:06 am #

    Wow, we have been having problems with our samsung tv powering off and on by itself, today it started clicking. I found this page, tryed it and IT WORKED!!!!!! Thanks so much!

  65. Jan April 22, 2013 at 7:17 am #

    Just an FYI for anyone that has had a free capacitor repair done on their Samsung TV and is now experiencing the same problem about 20 months later…..

    I called the authorized Samsung repair shop that did the prior free repair and they said no problem in obtaining another free repair from Samsung. They would call and get the authorization for me….call me back and schedule the fix. Other than the small inconvenience of not having a TV for a few days (they prefer to pick up and repair in their shop) as long as Samsung stands behind this capacitor issue, I’m a happy camper.

  66. JimBob April 25, 2013 at 9:29 am #

    Just wanted to drop a post letting folks know that Samsung is still performing this repair on select models. I called this morning and my model LN52A550P3FXZA is covered even though it’s about 6 years old. Samsung scheduled an appointment with a local repair shop to come out next Tues. morning and either fix or replace the power board in my TV.

    So give them a call before attempting the repair yourself.

  67. greg Loughran April 25, 2013 at 2:55 pm #

    Job well done in 15mins TV works great !tks for quick reply to!!!

  68. Elaine June 2, 2013 at 12:58 pm #

    I too have a model LN52A550P3FXZA that had the same problem. A service person is to call and schedule a repair visit. So thankful for this website! I would have been out of pocket about $300 that I don’t have right now. Thank you!!

  69. Rahul June 16, 2013 at 4:59 am #

    Hello,

    I’m facing a new kinda problem in my Samsung Series 5 LCD tv

    I guess some button got pressed in the panel, its changing the “source” mode of the television continuously i.e. the modes are changing frequently from PC to TV to AV1 to AV2.
    Not even the remote is working nor are any other buttons in the panel except the Source and Mode buttons.
    I don’t understand what the problem is.

    Please help asap.

    Please reply on thetruthisinevitable@gmail.com

    Thank you.

  70. Nick in Castle Pines, CO July 29, 2013 at 4:54 pm #

    I’m officially done with Samsung. My Samsung LN46A630M1FXZA is one of the models in the suit. However, mine was manufactured in January 2009 and the last date they are covering is December 31, 2008. Thus, potentially one day late. Samsung is basically telling me tough shit. This is our second issue with a $1000+ Samsung product and on both occasions they have done nothing.

    Earlier this year our Samsung dishwasher, that had issues from day one, died in month 13. Again, Samsung did nothing. Luckily Lowes stepped up and now we have a properly functioning KitchenAid.

    I am currently in the market for a larger and more expensive TV for our basement. I can assure you I will not be getting the Samsung PN64D8000 that I have been reviewing. On to Panasonic who’s reliability rates much better than Samsung.

    Thus, Samsung could fix my current TV for about $150 and potentially keep me as a customer with the sale of a $2500+ PN64D8000. They are choosing not to back their product for a second time and are loosing a customer who happens to like technology. You are 0 for 2 now Samsung.

  71. Rain September 24, 2013 at 12:14 pm #

    I am so glad to have found this website. I’ve been looking for so long on how to fix this issue that I am having with our TV. I was so close to taking it to a repair shop since it’s already out of warranty and good thing I keep on searching and I found this website and called the number above and now I have an appointment this coming Monday (9/30/2013) to have our tv fix for FREE. My model number is LNT4669FX. Thanks again to this website and for all who shared their comments.

  72. Pam December 28, 2013 at 4:14 am #

    Jan of this year I had the same problem with the clicking. Samsung sent a repair man out to fix. Now it’s Dec 2013 and my T.V. is doing the same thing again. Anyone else have this problem. Calling Samsung again to see what they say.

  73. Jeff January 13, 2014 at 8:58 am #

    I have purchased the Samsung 46″ 1080P LED 240Hz HDTV (UN46B8000) on 11/7/09 and paid $2,270. About 4-5 months ago I started experiencing the power cycling/clicking. Before reading the vast amount of issues with their other line of TVs I discovered if I simply unplug the unit and plug it back in it powers on and works. So I installed a power strip to easily toggle the power each morning when I turned it on. Well that seemed to work for about a month or two then nothing….no power cycling and no more blue light on the front panel. I opened up the TV and the power board does not appear to have any visible capacitor issues. I see a new power board available on Amazon/Ebay for about $150, but want to get more feedback from other LED TV owners who are not part of the settlement and whether they were able to resolve this through capacitor, board replacement, or other means. Thanks.

  74. Allison May 9, 2014 at 1:09 pm #

    http://LN-T5271F.prnc.net is where you will find the clicking repair kit. You might think it is hard to fix a TV, but if you can solder and use simple hand tools like a screwdriver and follow step by step directions then you can fix your TV. Other kits offer a generic repair guide – you’ll get stuck or break the screen. Our guide is for the exact TV and shows exactly what to do.

  75. Allison May 9, 2014 at 1:10 pm #

    The link above is incorrect – remove the www. and it will work correctly.

  76. Jannie June 12, 2014 at 11:04 pm #

    Or you may want database support so you can run a blog, a photo gallery,
    a forum, e-commerce software, or any number of
    other add-on programs. Weighing out the pros and cons is important before you
    decide on a company. You should read reviews of such companies
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  77. Art July 9, 2014 at 2:12 pm #

    I went to turn my TV on last night and while I started to BBQ some spare ribs. I began to hear that clicking sound. That everyone has been talking about. Now I have been trying to
    to get in contact with Samsung. I’m going to see. What they have to say in regard to getting my unit fixed. I will return with their answer to me. I got away from Iphone, Ipad and Imac. I have replaced all my electronics with Samsungs products. I hope not to turn around and go back to Apple. :)

    • nick July 9, 2014 at 5:37 pm #

      Art, you missed it by about 6 months. I tried to have them fix mine a couple months ago but they declined and told me they would pay for the parts and I would need to go to one of their registered Samsung repair shops in my area.I called the shop for the heck of it and it was going to be about $120 to fix it. The parts are minimal probably $5 in capacitors. they wouldn’t give me a grace period Even though I told them it had been doing this for a couple years. I wish I would have known about this offer to fix it free. still living with the clicking and the pixelated discolored screen until we turn it off and on real quick. just a matter of time before it completely fails. They will give you the number to the capacitor department for this issue but I’m pretty sure you won’t be getting it fixed for free.

      • Al July 10, 2014 at 6:35 am #

        You are correct that the parts will only cost Samdung a few bucks. If they had spent a few cents upgrading the crap parts they put in in the first place we wouldn’t all be in the same situation. If you are handy and can solder, you can fix the problem yourself. You just need to pull the power board and replace the bad capacitors. They are easy to spot as they are bulged at the top. Make sure you get the same capcitance but at a higher voltage. Putting in lower voltage rating capacitors is what got us into this mess.

        • nick July 10, 2014 at 1:18 pm #

          I am very handy. I am an electrician an appliance tech. I asked the guy in the capacitor Division at Samsung if they could just mail me the parts and they wouldn’t do it. from what I read that sounds like it would be pretty easy to do

          • Al July 10, 2014 at 1:25 pm #

            I did it, it’s not difficult. Since you are an eletrician and appliance tech, it will be a piece of cake. Most of the time is spent taking things apart. Once you have the power board out replacing the caps will only take a few minutes.

  78. Boneo July 25, 2014 at 1:02 pm #

    My Samsung LN52A750R1F is having the same issue for 2 weeks now. It was manufactured in 05.08. I purchased it on Black Friday of 08($2795) to replace my 20 years old 27″ JVC. I call the 1 800# and they said it was out of warranty. There would be a charge to fix it by authorized tech. I’ll try to fix it myself…..sucks!

  79. Shoshana September 15, 2014 at 2:19 am #

    Hello friends, how is the whole thing, and what you wish for
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  80. DWL October 8, 2014 at 11:47 am #

    Learned my lesson about buying anything SAMSUNG makes. Lifelong hatred over here……

  81. Beverly Burnett October 9, 2014 at 9:12 am #

    We bought 2 Samsung tv’s a few years ago. A 46 inch and a 32 inch. Both have had this noise and buzzing sound on occasion. We bought warranties on both but the company closed its doors. Honostly we have felt stuck.
    This is scary because we are disabled and raising our daughter and pets. I have smelled an electronic burning smell for years
    Can’t buy the parts yet. 42 inch tv had a loud boom. Has anyone else had this.
    My Galaxy 3 phone gets hot enough to burn my ear. I have to pay $80 and shipping and handling to get it fixed. No one listened. Told Cricket when I bought this wouldn’t replace it within 30 days. Told me wait and see if it continues. Bad business on Thierry behalf.
    I’m stuck with it.
    Model numbers later.

  82. JarJar Stinx October 12, 2014 at 12:14 pm #

    Ian,

    You da man. Many thanks.

  83. Jan April 25, 2012 at 8:31 am #

    What the heck does this have to do with the issue of Samsung capacitor problem?

  84. pellumb August 16, 2012 at 5:23 pm #

    I just bought Samsung UA40EH5000R and had problems with the HDMI ports. I tried to upgrade the firmware with one that I found over the internet that was for led 5 and led 6 Samsung TV sets and after uploading the firmware via flash disk it turned off and does not go on any longer. I have tried by pushing the exit button for 30 sec, rebooting and holding the power button, key combinations i,e mute+1+8+2+power, mute+2+5+8+exit and none of them works.

    Can someone give me some help please to get the TV work again?

    I would very much appreciate your help.

  85. Leon December 30, 2012 at 6:30 pm #

    I really encourage you to read the class action and the technical specifications.

    kind regards.

  86. carole March 11, 2013 at 11:05 am #

    that is the problem

  87. Kelly August 19, 2012 at 7:28 am #

    The mail board will have to be replaced. I did the same thing on a Samsung computer monitor I spoke to the tech my self at Samsung he said there is no way to fix it without replacing it. Lucky for me the monitor was under warranty so they took care of it. Maybe you can find one on Ebay.

  88. AngryCustomer November 30, 2012 at 7:56 am #

    If you downloaded the firmware from Samsung’s website on your own, then it was probably old firmware. I just bought a new LED TV, and I felt it was having HDCP issues with the HDMI because it wasn’t controlling things properly. Went to the Samsung support site and found the “latest” firmware there. They were offering firmware version 1012 as the latest firmware for a TV that shippes with 1018 firmware.

    Samsung is notorious for not updating their site with the proper files. Their products are great when they work, but good luck getting proper support when they don’t.

  89. Kelly November 30, 2012 at 6:25 pm #

    The issue with the clicking isn’t firmware it’s the power supply caps which are cheap and last a couple of years. Just long enough for the warranty to run out, and then once they dry out and short it starts clicking. I suggest one learns how to fix the TV them self. Actually the LCD tv’s are a lot easier to fix then the old CRT. Much less going on in the LCD’s a couple of boards, and far less exposure to high voltage. The only issue is to figure out if the LCD panel is bad or not because if that is the case the tv isn’t worth fixing, but you can get the boards online and just replace the whole board. Just couple of screws and unplugging some wires each wire can only be plugged into the correct spot.

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    [...] document.write(''); #subscribe-widget-div { text-align: right; margin-top:5px; }HomeAbout MeDropBoxRecommended Products How ToNewsReviews Oct 16, 2011Posted by Ross Peoples in Reviews | 0 CommentsDo NOT Buy Samsung: A Review of My Samsung LCD TVI have had a Samsung 42″ LCD TV in the living room since July 2008. It was a decent TV at the time, but it has served us well. This morning, however, it started making this clicking sound and would not power up. I did the normal “tech guy” routine and unplug it for a while to see if that made a difference. It did not. I did a little research, and it turns out that there is a problem with the capacitors used in Samsung TVs. People have purchased these televisions only to have them fail after 10 months. More common cases have them failing at around 2 to 3 years, which is where I am: 3 years.Televisions are supposed to last for a long time. My first TV lasted over 10 years before I bought a new one. Granted, that was a CRT. However, I have known several people who have owned Sony, Panasonic, and other brand televisions using LCD or Plasma technology that have worked well for over 6 years. So it is reasonable to think that maybe Samsung would fess up to its mistake and fix my TV. I called the 800 number and spent a half hour trying to make my case. They originally told me that they wouldn’t fix it after 12 months, but a customer relations person was able to bump that to 36 months. However, I bought my TV 38 months ago, just 2 months shy of being repaired for free. Instead, the repair would cost me around $400: more than half the cost of a new non-Samsung TV.I had mentioned that this appears to be a Samsung problem since there are many, many people out there experiencing the same issue. Unfortunately, there was nothing else the customer relations person could do to help me. The person I talked to was kind and apologetic and I don’t blame her because her hands were tied. So the moral of this story is: Do NOT Buy Samsung! You are much better off buying from one of their competitors, since Samsung televisions seem to have to shortest lifespan of all other comparable televisions.Think this was an isolated incident? Feel free to visit the links below or simply do a Google search for “samsung clicking”:http://www.earthinfo.org/samsung-tv-makes-a-strange-clicking-sound/http://www.youtube.com/watch?v=tK7zFBBU6p4http://www.crovean.net/samsung-lcd-tv-power-up-problemhttp://www.thebuzzmedia.com/samsung-tv-capacitor-clicking-issue-and-free-repair/http://www.instructables.com/id/How-to-fix-clicking-samsung-tv-wont-turn-on/http://www.consumeraffairs.com/home_electronics/samsung_tv.htmlAnd the list goes on and on. Most of those links will mention that the TV can be fixed by anyone with a soldering gun. However, I should point out that even though I could probably fix this myself, I don’t have confidence that this would be a long-term fix, nor would I be comfortable leaving at home alone plugged in for fear of it somehow catching fire. So now I’m off  to go shopping for a new TV!No related posts. Leave a Reply Click here to cancel reply. [...]

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